General Questions
How Does Our Digital Business Card Work?
Your TekMark digital business card uses NFC technology to share your information instantly. When someone taps their phone on your TekMark card, it automatically opens your personalized profile, no apps or downloads needed.
Your profile can include your contact details, social media links, website, payment links, files, and anything else you want to share. You control what’s on it, and you can update it anytime.
Just tap → your info appears → you make the connection.
Do I Need to Install an App to Use the Digital Business Card?
No app is required. With a quick tap, your digital profile opens directly in the visitor’s mobile browser, where they can call, email, save your contact, or share their details. It works on all modern iPhone and Android devices.
Is There a Subscription Fee?
No. Your TekMark digital business card comes with lifetime access to your TekHub profile—no monthly or yearly fees.
Does the Other Person Need an App for the Digital Business Card to Work?
No. The other person doesn’t need any app, account, or TekMark product. They just tap your card with their phone, and your profile opens instantly in their browser. From there, they can call, email, save your contact, or share their details.
Do I Need to Put All My Information on the Physical Card Itself?
No. You don’t have to print any personal details on the card itself. Most people only add their logo or a simple design. All your contact information lives in your TekMark digital profile, which others can access by tapping the card or scanning the QR code.
Is There a Way for Someone to Save or Exchange Contact Information?
Save Contact lets the visitor instantly save your details to their phone—no signup or sharing needed.
Exchange Contact allows both sides to share information. The visitor saves your details and can also send their own contact info back to you through the same page.
Can I Link Multiple Cards to One Account?
Yes. Multiple cards/displays can be linked to a single account. Data stays in sync, and all collected contacts are automatically consolidated in the Platform
Compatibility
Is It Compatible With My Device?
Our products are compatible with most smartphone models—even if you don’t see your device listed below. Today, almost all Apple (iOS) and Android devices support NFC. And even if NFC isn’t available on your phone, every product also includes a QR code as a reliable backup option.
Perfectly Supported IOS Models
• iPhone 7 / 7 Plus
• iPhone 8 / 8 Plus
• iPhone SE（2th Gen）
• iPhone SE（3rd Gen）
• iPhone X
• iPhone XR
• iPhone XS / XS Max
• iPhone 11 / 11 Pro / 11 Pro Max
• iPhone 12 mini / 12 / 12 Pro / 12 Pro Max
• iPhone 13 mini / 13 / 13 Pro / 13 Pro Max
• iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max
• iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max
• iPhone 16e / 16 / 16 Plus / 16 Pro / 16 Pro Max
• iPhone 17 / 17 Pro / 17 Pro Max / iPhone Air
Perfectly Supported Android Models
Some major Android brands (most of their models support NFC):
• Samsung (Galaxy)
• Google (Pixel)
• Xiaomi / Redmi / POCO
• OnePlus
• OPPO
• vivo / iQOO
• HUAWEI / HONOR
• Motorola
• Sony (Xperia)
• ASUS (Zenfone / ROG)
• Nothing (Phone)
Supports all Android phones with NFC. If you’re not sure, open your phone Settings, search “NFC,” and make sure it can be turned on.
Will It Work Through a Thick Phone Case?
Yes. Your device’s NFC signal can pass through most thick phone cases. If the phone has a metal case or an unusually thick case, you can also tap closer to the phone’s NFC sweet spot (iPhone: near the top; Android: around the middle) to complete the tap. If it still doesn’t work, they can simply open their camera and scan the QR code. You can use it with confidence—it’s designed to work reliably, so you won’t have to worry about it failing.
How to Enable NFC on Ios？
On iPhone, NFC is enabled by default and can’t be manually turned on or off.
To use NFC:
iPhone XS/XR and newer: just tap the card near the top of the iPhone.
iPhone 7/8/X: open Control Center → tap NFC Tag Reader, then tap near the top of the phone.
How to Enable NFC on Android？
To enable NFC on Android:
1. Open Settings
2. Search for “NFC” (or go to Connections / Connected devices)
3. Turn NFC On
4. If available, also enable Tap & pay / Contactless payments (optional)
Tip: You can often toggle NFC quickly from the Quick Settings panel (swipe down from the top of the screen).
Customization
How Does The Design Process Work?
1) The on-screen preview is for reference only, giving you a general idea before ordering.
2) Within 1 business day of placing your order, you’ll receive a professionally designed mockup by email.
3) Using your logo, text, and design preferences, we’ll create several mockups for you to choose from.
4) Enjoy up to two revision rounds at no extra cost to make sure everything looks exactly right.
5) The entire design and approval process is typically completed within 3 business days, so production can begin promptly.
How Long Will This Process Last?
In most cases, it takes about 2 business days from the initial design to final approval—though this also depends on how quickly you reply to emails. Once you receive our mockup, please share your feedback as soon as possible. If you’d like changes, send us your ideas and revision notes right away—this will greatly speed up the process and help you receive your final product sooner.
What if I’m Not Satisfied With the Mockup?
If you’re not satisfied with our mockup, please share your ideas and revision requests, and our design team will update it and send a new preview. Each product includes two free revisions, so please try to include all the changes you’d like in one message whenever possible.
TekHub Platform
How to Log In to the Platform to Update My Profile, View Contacts, and Access Analytics？
You can visit our website and click Log In, or go directly to https://my.tkhub.ca
to sign in and manage your profile, contacts, analytics, and more.